Health & Safety
General Terms and Conditions
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GENERAL INFORMATION
'Owners' means SYSTEMS HOLDINGS LTD. Applicants' means clients applying to rent a property.
Tenants' means Applicants when they have taken up residence.
'Owners Booking Form' means the Booking Form (hard copy or electronic) specified by the Owners to be used by all Applicants.
TENANT’S OBLIGATIONS
The Tenants agree:
Loud music or noise is strictly not permitted at any time during tenancy and the property is not to be used for parties or similar events. Any breach of this provision will constitute a breach of contract whereupon the Owners may terminate the booking forthwith in which case all monies paid by the Applicant will be forfeited.
The kitchen along with the crockery and cutlery, must be left clean upon leaving the property. Failure to do this will incur a €40 charge.
To pay for any losses or damages to the property including contents excluding reasonable wear and tear.
To take good care of the property and leave it in a clean and tidy condition at the end of the tenancy. A fixed charge of €100 applies if property is left in a very untidy state and complete disorder.
To permit the Owners and any Agents or Licensees reasonable access to the property.
Not to part with possession of the Property or share it except with members of the party.
Not to cause any annoyance or become a nuisance to occupants of adjoining premises.
The use of the property or any amenity that may be provided by the Owners are entirely at the Tenant's risk and no responsibility will be accepted by the owners for any loss, damage or injury to persons who make use of them or any belongings of the persons who use them.
All cars and other vehicles are parked entirely at the Tenant's risk. The Owners can take no responsibility for any loss or damage to any car, vehicle or any contents thereof. Common areas at most of our properties are monitored by a 24-hour security cameras for your own safety.
Whilst the Owners will endeavour to return any baggage or personal property left behind after the holiday (subject to a charge which may be deducted from the Security Deposit) they can take no responsibility in respect thereof.
The Tenant must be entirely responsible for the safety of any children staying in the property as part of the group or at their invitation.
The owners can take no responsibility for any loss or injury to any pet that uses the property. Whilst swimming pools are cleaned once a week with certified materials, the use of swimming pools is entirely at the Tenant's risk. In particular, all children should be properly supervised at all times.
RESERVATIONS
When you make a booking with us, you will be asked to pay a deposit of 20% of the total price.
Once you've paid the deposit, you will receive a confirmation email for your booking and it will explain that the balance needs to be paid 15 days before arrival.
Applicants can reserve a property by e-mail, or by entering dates and number of persons in our website: www.leveccafarmhouses.com, but the Owners accept no liability whatsoever for such reservations. Applicants should note that no contract for any property exists between them and the Owners until the Applicants have received the written confirmation by Owners.
FINAL PAYMENT
Once the Owners booking confirmation is forwarded, the Applicants are liable for the payment of the rent, or balance thereof, together with any additional charges, not later than 15 days before the start date of the tenancy. Non-payment by the due date will be treated as a cancellation and the Owners may re-let the property without reference to the Applicants who remain liable for payment of the full amount on the same basis as in the event of cancellation.
CANCELLATION
Special Covid19 Cancellation Policy for new bookings made from 1st May 2020 onwards - No monies will be lost should there be any travel restrictions, instead money will be kept as credit.
Grace Period - No fees charged for bookings cancelled within 24 hours of booking, for bookings done at least 48 hours from arrival date.
We strongly advise all guests to purchase travel insurance to ensure protection in case you need to cancel your holiday.
CANCELLATION POLICY
Cancellation requested 24 hours from time of booking made and more than 120 days before arrival date – no penalty, full deposit refunded.
The deposit will be forfeited in case of other cancellations.
BOOKING CONTRACT
The Applicant acknowledges responsibility for all the details given on the booking form or, in case of an email, for all details written therein on behalf of all persons who will occupy the property for the period for which it has been booked and that all those persons are aware of the Booking Conditions. The Applicant shall be a member of the party occupying the property and be over the age of 18 years, and is/are required to acknowledge the following:
The property details state the maximum number of persons permitted to occupy the property and grounds and the applicant commits himself to the number of persons staying at the property or at any time using the property’s facilities under this booking Any breach of this provision will constitute a breach of contract whereupon the Owners may use credit card (as per security letter) to charge extra any amount he deems right or, at his sole discretion, may even terminate the booking forthwith in which event all monies paid by the Applicant will be forfeited.
The Owners reserve the right to refuse admittance to any party if in the Owner's absolute opinion, the Applicant or any person of the group is unsuitable for the property due to age, ill health, disability, inexperience or any other good and proper reason not otherwise being a breach of these conditions. In such an event, all sums paid by the Applicant shall be repaid in full and the Contract shall be discharged without further liability on either party.
The Owners reserve the right to re-possess the property at any time where damage has been caused by the Applicant or any member of the group or in the Owner's absolute opinion is likely to be caused by the Applicant or any member of the group or other person visiting the property at the invitation of any such person. In such an event, the Owners shall not be liable to make any refund whatsoever.
ELIGIBILITY
Bookings will not be made from applicants under the age of 18 years.
THE TENANCY
This agreement is made on the basis that the property is to be occupied by the Tenant on short let for a holiday and the Tenant acknowledges that the tenancy granted by this agreement is not an assured tenancy and that no statutory periodic tenancy will arise when it ends.
NON AVIALABILITY OF PROPERTY
If for any reason beyond the Owners control the property is not available on the date booked (owing to fire damage for example) or the property becomes unsuitable for holiday letting, all rent and charges paid in advance by the Applicant will be refunded in full but the Applicant shall have no further claim against the Owners.
COMPLAINTS
All complaints should be notified to the Owners immediately as they arise, so that the matter can be investigated in good time and, if necessary, remedial action taken. In no circumstances will compensation be paid in respect of complaints raised after the tenancy has ended when the Tenant has not drawn the matter to the Owner's attention, or has denied the Owners the opportunity of investigating the complaint in order to put the matter right during the tenancy.
INVENTORY
An inventory is available with each property. Any discrepancy with the inventory must be reported to the Owner's within 24 hours of arrival, otherwise it will be assumed that the inventory is correct.
FULLY RFEFUNDABLE DEPOSIT
In order to cover any damages caused during your stay, a fully refundable security deposit of €400 would be requested. LeVecca Farmhouses Gozo have 48 hours from your departure to report any damages or missing items. The security deposit will released within 10 working days from checkout date.
ACCESS
The Owners representatives/maintenance staff shall be allowed access to the properties at any reasonable time during the tenancy.
BREACH OF CONTRACT
If there shall be a breach of any of these conditions the Owners reserve the right to re-enter the property and terminate the tenancy without prejudice to any other rights and remedies available to the Owners.
DISCREPANCIES
In the event of a discrepancy between these Booking Conditions and any other contents of any brochure, these conditions shall prevail.
MALTA ECO TAX
Payable by all tourists and locals from the age of 18 and over. €0.50c per person for each night spent on the Maltese Islands for types of accommodation, such as hotels, guest houses, hostels, resorts, timeshare and host families, among others. Capped at a maximum of €5 for each continuous stay. This is paid locally in cash only and collected at check in by one of our staff.
